This qualification reflects the role of individuals in a variety of Business Services job roles. These
individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or
operational tasks that require self-development skills. They use well-developed skills and a broad
knowledge base to apply solutions to a defined range of unpredictable problems and analyse
information from a variety of sources. They may provide leadership and guidance to others with some
limited responsibility for the output of others.
Course name: Certificate IV in Business
VET National Code: BSB40120
CRICOS Course Code: 110960C
Duration: 52 (including 12 Weeks holiday)
Tuition Fee: $12,000 per year.
- Personal Assistant
- Office Administrator
- Sales Assistant
- Sustainability Officer
- Trade Coordinator
- Assistant Records Manager
- Customer service assistant
All students must be over 18
- Must have completed equivalent to Australian Grade 12, and
- IELTS band 5.5 (with no individual band below 5.0) or equivalent
- Must have completed Grade 12, or
- Achieve ACSF Level 4 in a Language, Literacy and Numeracy assessment
Assessments will be conducted through a combination of questioning, reports, presentations, role-plays and observations.
We offer everyone the opportunity to apply for Recognition of Prior Learning (RPL) at enrolment. Students may be granted credit or partial credit in recognition of skills and knowledge gained through work experience, life experience and/or prior training.
Upon successful completion of BSB40120 Certificate IV in Business, you may pursue BSB50120
Diploma of Business.
CAC Sydney Campus – Level 1, 7 Hassall Street, Parramatta, NSW 2150
Total number of units = 12
6 core units plus
6 elective units, of which:
2 elective units must be selected from Group A
for the remaining 4 elective units:
up to 4 units may be selected from Groups A – J
if not listed, up to 2 units may be selected from a Certificate III, Certificate IV or Diploma from this or any
other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the
AQF alignment and contribute to a valid, industry-supported vocational outcome.
The units delivered by CAC are as follows:
BSBCRT411 Apply critical thinking to work practices (C)
BSBTEC404 Use digital technologies to collaborate in a work environment (C)
BSBTWK401 Build and maintain business relationships (C)
BSBWHS411 Implement and monitor WHS policies, procedures and programs (C)
BSBWRT411 Write complex documents (C)
BSBXCM401 Apply communication strategies in the workplace (C)
BSBOPS405 Organise business meetings (E)
BSBTEC401 Design and produce complex text documents (E)
BSBOPS504 Manage business risk (E)
BSBLDR523 Lead and manage effective workplace relationships (E)
BSBPEF402 Develop personal work priorities (E)
BSBTEC402 Design and produce complex spreadsheets (E)